Privacy Policy

Last Updated: October 28, 2026

Welcome to Mynikat ("Mynikat", "we", "our", or "us"). Mynikat operates a multi-vendor eCommerce marketplace that connects customers with independent sellers and vendors.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, use our services, create an account, purchase products, or sell products through our marketplace.

By using Mynikat, you acknowledge that you have read this policy. Where consent is required by applicable law, we will request it separately.

1. Information We Collect

Depending on how you use Mynikat, we may collect the following:

• Account information: Name, email address, phone number, login credentials, and profile information.
• Order information: Products purchased, order history, shipping address, billing address, and customer support requests.
• Vendor information: Store name, business address, contact details, tax registration details, verification documents, and payout information where applicable.
• Payment information: Transaction references, payment status, and limited payment details supplied by payment providers.
• Communications: Messages, feedback, complaints, reviews, and information you provide to support.

2. How We Use Your Information

We may use your information to:

• Create and manage customer and vendor accounts.
• Share necessary order information with the relevant vendor.
• Manage vendor stores, product listings, and settlements.
• Respond to inquiries, complaints, and support requests.
• Protect the marketplace against fraud, abuse, and security risks.
• Maintain platform performance and improve user experience.
• Meet applicable legal, tax, accounting, and regulatory obligations.
• Send promotional messages where legally permitted and, where required, with your consent.

3. Information Shared with Vendors

Mynikat is a multi-vendor marketplace. When you place an order, we may share the information necessary to fulfill it with the vendor responsible for the product.

This may include your name, delivery address, contact details, ordered products, and relevant order instructions.

Vendors should use this information only for legitimate order fulfillment, customer service, and other purposes permitted by applicable law and their contractual obligations.

4. Payments and Payment Providers

Payments may be handled by third-party payment gateways and financial service providers, including Razorpay. These providers process payment information according to their own privacy policies and security practices.

Mynikat does not intentionally store complete payment card details on its servers. The payment information actually collected and retained depends on the payment methods and providers used on the platform.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse.

No online platform or method of electronic transmission can guarantee absolute security. Users should protect their passwords and promptly report suspected unauthorized account activity.

6. Your Privacy Rights

Depending on applicable law, you may have the right to request access to your personal information, correction of inaccurate information, deletion of eligible information, or withdrawal of consent where consent is the applicable legal basis.

To exercise your rights, contact us using the details in the Contact Us section. We may need to verify your identity before processing a request.

7. Children's Privacy

Mynikat is not intended for individuals who are not legally permitted to use the service under applicable law. We do not knowingly collect children's personal information in violation of applicable legal requirements.

8. Third-Party Websites

Our platform may contain links to third-party websites or services. Those services operate under their own privacy policies, and Mynikat is not responsible for their independent privacy practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, practices, or legal obligations. Updated versions will be published on this page with a revised date.

Account Deletion Policy

Last Updated: October 28, 2026

Vendors can delete their Mynikat account. When a vendor account is deleted, all of the vendor's details will be deleted.

Contact Us

For questions about this Privacy Policy, personal information, or account deletion, contact the Mynikat support team.